Shipping Policy

Last Updated: August 2026

Thank you for shopping with Spinflex. We’re committed to providing a smooth, reliable, and transparent delivery experience.

Order Processing

Orders are typically processed within 1–3 business days after payment is received.

Orders are generally not processed, shipped, or delivered on weekends or major holidays.

During periods of high order volume, processing times may be slightly extended.

Shipping Times

Estimated delivery times for U.S. orders:

• United States: typically 4–9 business days after dispatch

Delivery times may vary depending on product availability, destination, carrier performance, weather conditions, and other circumstances outside our control.

Please note that delivery estimates are not guaranteed.

Order Tracking

Once your order has shipped, you will receive tracking information by email when available.

Please allow 24–72 hours for tracking updates to appear after shipment.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

Spinflex may offer free shipping or discounted shipping promotions from time to time.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

Spinflex is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has entered processing.

Lost or Delayed Packages

If your order appears to be significantly delayed or lost in transit, please contact Spinflex Customer Support.

We will review the tracking information and work with the shipping carrier or fulfillment partner when appropriate to investigate the issue.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery and provide:

• Your order number
• Photos of the damaged product
• Photos of the packaging
• A brief description of the issue

We will review the information and work to provide an appropriate resolution.

Contact Us

For shipping questions or delivery concerns, please contact:

Spinflex Customer Support
Email: [gospinflex@gmail.com]